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Standard shipping takes 3–5 business days within Uganda, 7–14 days internationally. Express options are available at checkout.

We offer a 30-day no-questions-asked return policy. Items must be in original packaging. Refunds are processed within 5–7 business days.

Yes! If you find the same product at a lower price from an authorized retailer, contact us and we'll match it. Valid for 14 days after purchase.

All NexaGear products carry a minimum 1-year manufacturer warranty. Premium products are covered by our exclusive 3-year NexaCare warranty.